How to Open an Express Mail Account
03/15/07

Government Purchase Cardholders can use their purchase cards to pay for express mail services provided by Federal Express (FEDEX) and DHL Worldwide Express(DHL) when they go on-line and open an express mail account with either FEDEX or DHL. Discounted government rates are offered by FEDEX for domestic and international services and by DHL for international services. This service allows users to save frequently used mailing addresses and the purchase cardholder to order pre-printed air bills for their immediate office. Only one Purchase Cardholder per office can open an account with one or both companies, depending upon the office's needs. Express mail charges will be billed directly to the cardholder's account and the charges will be listed on the monthly purchase card statement.

To open an account, a Purchase Cardholder must:

  1. Complete form ITA-2066, "Application for GSA Smart Pay Express Mail Program", for Federal Express and/or DHL by logging onto Ourplace at http://ourplace.ita.doc.gov/ and selecting the e-forms menu option.
  2. Fill out the credit card number, cardholder's name, and card expiration date. You will receive your account number by fax reply from the company.
  3. Order a supply of pre-printed airbills when the application is submitted. Be sure to fill out the section of the application that references the details and quantity.

Once an account number is established:

  1. Users may go on-line to http://www.federalexpress.com/ or http://www.dhl.com/ and follow the directions provided by the FEDEX or DHL to obtain your individual ID number and password to create and print out airbills.
  2. Upon completion of an airbill, remove the sender's copy of airbill and give it to the purchase cardholder as supporting documentation for the monthly statement.
  3. The cardholder will identify each charge by matching up the sender's copy of the airbill number, shipping date, and shipping cost.
  4. Cardholders are responsible for maintaining the office's supply of pre-printed airbills.

If you have any questions, contact Diana.Smith@mail.doc.gov or 202-482-3265