GS-1101-06
NOTE: THE SENTENCE IN PART I DESCRIBING THE PURPOSE OF THE
POSITION AND PARTS II AND III IN THEIR ENTIRETY ARE PERMANENT
PARTS OF THE LIBRARY AND MAY NOT BE CHANGED OR EDITED IN ANY WAY.
I. INTRODUCTION This position is located in
The incumbent assists senior personnel by providing technical and
operational support to ongoing business/industry functions of the
employing unit.
II. MAJOR DUTIES AND RESPONSIBILITIES
Provides technical assistance and support to business and
industry programs, operations and activities. Assists senior
specialists in assembling needed data and information from a
variety of sources; provides support for administrative and
operational management of continuing programs and functions;
resolves technical and substantive problems within established
unit processes and operations; prepares data and information used
in reporting or in exercise of regulatory or oversight
authorities; coordinates technical/process actions with related
work units; assists personnel contacting the unit by providing
information or services within established unit practices. May
provide administrative support within the organization.
III. FACTOR LEVELS
Factor 1 - Knowledge Required by the Position FL 1-4 550 pts
Knowledge of recurring or continuing business and industry
program activities assigned to higher level professionals in the
organization.
Ability to perform data gathering, assembly, interpretation and
associated work.
Knowledge of the program(s) and/or functions to which assigned
sufficient to allow independent performance of continuing
business/industry program support functions.
Communication skills to enable preparation of routine reports or
data summaries and to allow clear and concise expression of
program information to other organizational units.
-2-
Factor 2 - Supervisory Controls FL 2-2 125 pts
The supervisor provides general instructions and guidance on
tasks which operate within established guides and precedents,
with more detailed direction provided on unusual assignments.
The employee fulfills routine responsibilities independently,
using initiative to make minor procedural or other deviations as
circumstances warrant. Difficult or atypical problems are
referred to the supervisor, and completed work is reviewed for
adequacy and timeliness.
Factor 3 - Guidelines FL 3-3 275 pts
Work is performed in accordance with established policies,
procedures and program/function directives. Employee selects the
appropriate process or procedure for specific situations, and may
adapt procedural guidance where assignments depart from
precedents. Where more substantial deviation from guidance
appears necessary, the employee will recommend a course of action
to the supervisor or to a senior specialist.
Factor 4 - Complexity FL 4-3 150 pts
Decisions regarding what needs to be done involve various
considerations and different sources of program information.
Assignments also involve processes which, while related, require
different steps to meet specific situations. Incumbent must
analyze information and/or evaluate work products in order to
assure that objectives/priorities have been met.
Factor 5 - Scope and Effect FL 5-2 75 pts
Work contributes to the overall efficiency and effectiveness of
work products, services, and functions, and indirectly to
business and industry operations of those public and/or private
sector organizations addressed by the organization mission. Data
and information developed or assembled by the employee affect
accuracy of unit reports and other materials.
Factor 6 - Personal Contacts FL 6-2
Contacts are with staff throughout the employing organization,
and with personnel from other government, industry and external
organizations.
Factor 7 - Purpose of Contacts FL 7-a 45 pts
Contacts are primarily to exchange factual information, to
coordinate work with closely related external organizations, and
to inform visitors or callers on established aspects of unit
functions. -3-
Factor 8 - Physical Demands FL 8-1 5 pts
No special demands are present.
Factor 9 - Work Environment FL 9-1 5 pts
Work is performed primarily in an office setting.
Total: 1230 pts
Grade: GS-6