GS-1101-05
NOTE: THE SENTENCE IN PART I DESCRIBING THE PURPOSE OF THE
POSITION AND PARTS II AND III IN THEIR ENTIRETY ARE PERMANENT
PARTS OF THE LIBRARY AND MAY NOT BE CHANGED OR EDITED IN ANY WAY.
I. INTRODUCTION
This position is located in
The incumbent provides basic program and technical assistance to
business/industry activities within the employing unit including
clerical support.
II. MAJOR DUTIES AND RESPONSIBILITIES
Provide assistance to business/industry specialists and/or
managers by handling basic technical and procedural aspects of
continuing unit programs and functions. Researches and assembles
data and factual information upon request; processes documents
and actions necessary to implement program responsibilities;
distributes information to outside organizations affected by unit
programs; assists personnel contacting the unit by providing
advice and services fully within established practice. May also
provide clerical and administrative support.
III. FACTOR LEVELS
Factor 1 - Knowledge Required by the Position FL 1-3 350 pts
Knowledge of the procedures and documents specific to unit
business and industry programs, functions and operations.
Ability to locate, assemble and distribute information in
accordance with established practices.
Communications skills sufficient to clearly and concisely provide
program data and information to senior personnel within and
outside the employing unit.
Factor 2 - Supervisory Controls FL 2-2 125 pts
The supervisor provides general instructions and guidance on
tasks which operate within established guides and precedents,
with more detailed direction provided on unusual assignments.
The employee fulfills routine responsibilities independently,
using initiative to make minor procedural or other deviations as
circumstances warrant. Difficult or atypical problems are
referred to the supervisor, and completed work is reviewed for
adequacy and timeliness.
-2-
Factor 3 - Guidelines FL 3-2 125 pts
Work is performed in accordance with established policies,
procedures and program/function directives. Employee selects the
appropriate process or procedure for specific situations, and may
adapt procedural guidance where assignments depart from
precedents. Where more substantial deviation from guidance
appears necessary, the employee will recommend a course of action
to the supervisor or to a senior specialist.
Factor 4 - Complexity FL 4-3 150 pts
Decisions regarding what needs to be done involve various
considerations and different sources of program information.
Assignments also involve processes which, while related, require
different steps to meet specific situations. Incumbent must
analyze information and/or evaluate work products in order to
assure that objectives/priorities have been met.
Factor 5 - Scope and Effect FL 5-2 75 pts
Work contributes to the overall efficiency and effectiveness of
unit products, services, and functions, and indirectly to
business and industry operations of those public and/or private
sector organizations addressed by the unit's mission. Data and
information developed or assembled by the employee affect
accuracy of unit reports and other materials.
Factor 6 - Personal Contacts FL 6-2
Contacts are with staff throughout the employing organization,
and with personnel from other and government, industry and
external organizations.
Factor 7 - Purpose of Contacts FL 7-a 45 pts
Contacts are primarily to exchange factual information, to
coordinate work with closely related external units, and to
inform visitors or callers on established aspects of unit
functions.
Factor 8 - Physical Demands FL 8-1 5 pts
No special demands are present.
Factor 9 - Work Environment FL 9-1 5 pts
Work is performed primarily in an office setting.
Total: 880 pts
Grade: GS-5 -3-