NOTE: THE SENTENCE IN PART I DESCRIBING THE PURPOSE OF THE POSITION AND PARTS II AND III IN THEIR ENTIRETY ARE PERMANENT PARTS OF THE LIBRARY AND MAY NOT BE CHANGED OR EDITED IN ANY WAY.
I. INTRODUCTION
This position is located in
This level position involves clerical support for a range of assignments related to one or more personnel specializations.
II. MAJOR DUTIES AND RESPONSIBILITIES
Performs duties such as reviewing SF-52s for accuracy of organizational data, conducting initial orientation sessions for new hires, and updating vacancy announcements for recurring vacancies. Reviews, codes, and processes routine forms relevant to the particular specialization(s) for processing, such as SF- 182s, W-2s, SF-1187s. Coordinates clerical activities relevant to the particular specialization(s), such as arranging for printing of a labor agreement, sending letters to applicants based upon ratings assigned, and maintaining records of monies spent for training. Maintains personnel subject-matter files. Provides information on routine personnel matters, such as how to complete a form, information on vacancies, and open season enrollment deadlines.
III. FACTOR LEVELS
Factor 1 - Knowledge Required by the Position FL 1-3 350 pts.
The employee serves under the direction of a supervisor or higher-graded employee, who defines objectives, priorities, and deadlines and who assists the employee with unusual situations that do not have clear precedents. He/She takes initiative in performing assignments, following established instructions, policies, and practices. Work is reviewed for accuracy and compliance with instructions. Review of the work increases as assignments are more difficult or unfamiliar.
Factor 3 - Guidelines FL 3-2 125 pts.
Guidelines include the personnel manuals, office operating procedures and Departmental and NFC procedures. The employee uses judgment in selecting and applying guidelines, sometimes considering several alternatives. He/She refers any significant problems or deviations to the supervisor or a higher-graded employee.
Factor 4 - Complexity FL 4-3 150 pts.
The employee identifies the nature and scope of the particular situation. He/She determines the need for additional information and the interrelationships and effects of the relevant factors and existing conditions upon one another. The employee makes decisions by examining alternatives that require different and unrelated approaches.
Factor 5 - Scope and Effect FL 5-2 75 pts.
The employee applies rules and procedures to perform routine, repetitive assignments. The employee examines submitted forms to ensure all blocks are completed or provides factual information to clients. The work affects the timeliness, accuracy, and reliability of further personnel processes.
Factor 6 - Personal Contacts FL 6-2 25 pts.
Contacts include all levels of employees, supervisors, and administrative staffs in the organizations serviced, the general public, and/or field offices.
Factor 7 - Purpose of Contacts FL 7-1 20 pts.
Contacts are primarily to give, receive, and clarify information. They involve answering basic questions, providing standard instructions, and ensuring that all documentation is in order.
Factor 8 - Physical Demands FL 8-1 5 pts.
Work is primarily sedentary, involving no special physical demands.
Factor 9 - Work Environment FL 9-1 5 pts.
The work is performed in a typical office setting.
TOTAL = 880 pts.