NOTE: THE SENTENCE IN PART I DESCRIBING THE PURPOSE OF THE POSITION AND PARTS II AND III IN THEIR ENTIRETY ARE PERMANENT PARTS OF THE LIBRARY AND MAY NOT BE CHANGED OR EDITED IN ANY WAY.
I. INTRODUCTION
This position is located in
This position involves clerical support for a range of assignments related to one or more personnel specializations.
II. MAJOR DUTIES AND RESPONSIBILITIES
Reviews, codes, and processes routine forms relevant to the particular specialization(s) for processing, such as SF-182s, W-2s, and SF-1187s. Coordinates clerical activities relevant to the particular specialization(s), such as arranging for printing of a labor agreement, sending letters to applicants based upon the ratings assigned, and maintaining records of monies spent on training. Maintains personnel subject-matter files and office copies of publications. Provides information on routine personnel matters, such as how to complete a form and information on vacancies or open season enrollment deadlines.
III. FACTOR LEVELS
Factor 1 - Knowledge Required by the Position FL 1-3 350 pts.
The employee serves under the direction of a supervisor or higher-graded employee, who defines objectives, priorities, and deadlines and who assists the employee with unusual situations that do not have clear precedents. He/She takes initiative in performing assignments, following established instructions, policies, and practices. Work is reviewed for accuracy and compliance with instructions. Review of the work increases as assignments are more difficult or unfamiliar.
Factor 3 - Guidelines FL 3-2 125 pts.
Guidelines include personnel manuals, office operating procedures, and Departmental and NFC procedures. The employee uses judgment in selecting and applying guidelines, sometimes considering several alternatives. He/She refers any significant problems or deviations to the supervisor or a higher-graded employee.
Factor 4 - Complexity FL 4-2 75 pts.
The employee performs the full range of clerical personnel assignments, involving related steps and processes. He/She decides what action to take from among choices, based on easily recognized differences from one assignment to another.
Factor 5 - Scope and Effect FL 5-2 75 pts.
The employee applies rules and procedures to perform routine, repetitive assignments. The employee examines submitted forms to ensure all blocks are completed and, as needed, provides factual information to clients. The work affects the timeliness, accuracy, and reliability of further personnel processes.
Factor 6 - Personal Contacts FL 6-2 25 pts.
Contacts include all levels of employees, supervisors, and administrative staffs in the organizations serviced, the general public, and/or field offices.
Factor 7 - Purpose of Contacts FL 7-1 20 pts.
Contacts are primarily to give, receive, and clarify information. They involve answering basic questions, providing standard instructions, and ensuring that all documentation is in order.
Factor 8 - Physical Demands FL 8-1 5 pts.
Work is primarily sedentary, involving no special physical demands.
Factor 9 - Work Environment FL 9-1 5 pts.
The work is performed in a typical office setting.
TOTAL = 805 pts.