NOTE: THE SENTENCE IN PART I DESCRIBING THE PURPOSE OF THE POSITION AND PARTS II AND III IN THEIR ENTIRETY ARE PERMANENT PARTS OF THE LIBRARY AND MAY NOT BE CHANGED OR EDITED IN ANY WAY.
I. INTRODUCTION
This position is located in
This position involves limited technical work in support of one or more personnel specializations.
II. MAJOR DUTIES AND RESPONSIBILITIES
Reviews, codes, and processes personnel requests/forms relevant to the specialty area(s). Considers content accuracy and adequacy of documents submitted. Enters pertinent data into databases. Assists with assignments involving basic technical issues.
Provides limited technical answers to inquiries related to the specialty area(s). Maintains personnel subject-matter files.
Factor 1 - Knowledge Required by the Position FL 1-3 350 pts.
The employee serves under the direction of a supervisor or higher-graded employee, who defines objectives, priorities, and deadlines and who assists the employee with unusual situations that do not have clear precedents. He/She takes initiative in performing assignments, following established instructions, policies, and practices. Work is reviewed for accuracy and compliance with instructions. Review of the work increases as assignments are more difficult or unfamiliar.
Factor 3 - Guidelines FL 3-2 125 pts.
Guidelines include the Federal personnel regulations and Departmental and NFC procedures. The employee uses judgment in selecting and applying guidelines, sometimes considering several alternatives. He/She refers any significant problems or deviations to the supervisor or a higher-graded employee.
Factor 4 - Complexity FL 4-2 75 pts.
The employee performs assistant assignments, including providing standard explanations of personnel programs or policies. Technical factors considered usually are readily identified. The employee asks routine questions for clarification of details and resolves minor discrepancies. Actions taken differ based on the particular situation.
Factor 5 - Scope and Effect FL 5-2 75 pts.
The employee applies rules and procedures to perform a limited range of personnel support activities and respond to inquiries. The work assures that personnel actions are processed properly and on a timely basis, affecting the accuracy and reliability of further personnel processes.
Factor 6 - Personal Contacts FL 6-2 25 pts.
Contacts include all levels of employees, supervisors, and administrative staffs in the organizations serviced, the general public, and/or field offices.
Factor 7 - Purpose of Contacts FL 7-1 20 pts.
Contacts are primarily to give, receive, and clarify information. They involve answering basic questions, providing standard instructions, and ensuring that all documentation is in order.
Factor 8 - Physical Demands FL 8-1 5 pts.
Work is primarily sedentary, involving no special physical demands.
Factor 9 - Work Environment FL 9-1 5 pts.
The work is performed in a typical office setting.
TOTAL = 805 pts.