NOTE: THE SENTENCE IN PART I DESCRIBING THE PURPOSE OF THE POSITION AND PARTS II AND III IN THEIR ENTIRETY ARE PERMANENT PARTS OF THE LIBRARY AND MAY NOT BE CHANGED OR EDITED IN ANY WAY.
I. INTRODUCTION
This position is located in
This position involves clerical support for a range of assignments related to one or more personnel specializations.
II. MAJOR DUTIES AND RESPONSIBILITIES
Reviews and processes routine requests/forms relevant to the particular specialization(s), such as SF-182s, W-2s, and SF-1187s. Codes personnel data for NFC processing. Maintains personnel subject-matter files and office copies of publications. Provides information on routine personnel matters, such as form completion and open season enrollment deadlines.
III. FACTOR LEVELS
Factor 1 - Knowledge Required by the Position FL 1-2 200 pts.
The employee serves under the direction of a supervisor or higher-graded employee, who defines objectives, priorities, and deadlines and who assists the employee with unusual situations that do not have clear precedents. He/She takes initiative in performing assignments, following established instructions, policies, and practices. Work is reviewed for accuracy and compliance with instructions. Review of the work increases as assignments are more difficult or unfamiliar.
Factor 3 - Guidelines FL 3-1 25 pts.
Guidelines are specific and cover all aspects of the work. Guidelines include personnel manuals, instructions for completing forms, office procedures, and computer operating system procedures. The employee refers problems and deviations from guidelines to the supervisor.
Factor 4 - Complexity FL 4-2 75 pts.
The employee performs clerical personnel assignments, involving related steps and processes. He/She decides what action to take from among choices, based on easily recognized differences from one assignment to another.
Factor 5 - Scope and Effect FL 5-1 25 pts.
The employee performs limited, repetitive assignments. The work supports staff specialists and saves time for the operational unit. It affects the efficiency, timeliness, and accuracy of further personnel services.
Factor 6 - Personal Contacts FL 6-2 25 pts.
Contacts include all levels of employees, supervisors, and administrative staffs in the organizations serviced, the general public, and/or field offices.
Factor 7 - Purpose of Contacts FL 7-1 20 pts.
The employee's contacts are primarily to give and receive information. Contacts involve answering basic questions, providing standard instructions, and ensuring that all documentation is in order.
Factor 8 - Physical Demands FL 8-1 5 pts.
Work is primarily sedentary, involving no special physical demands.
Factor 9 - Work Environment FL 9-1 5 pts.
The work is performed in a typical office setting.
TOTAL = 505 pts.