I Introduction
This position is located in
The incumbent applies sound knowledge of processes and operations of unit programs to provide continuing substantive assistance to senior personnel.
II Major Duties and Responsibilities
Assists specialists by providing direct program and operational support in a variety of areas. Typically the employee researches and assembles information requiring understanding of the program area involved; reviews updates and maintains program area operating data bases; provides operational management assistance by preparing, distributing and tracking progress of documents and action items; and works with senior specialist to plan, coordinate and support a wide range of organizational and program related activities.
Factor 1 Knowledge Required by the Position FL 1-3 350 pts.
Factor 2 Supervisory Controls FL 2-2 125 pts.
The supervisor provides general instructions and guidance on tasks which operate within established guides and precedents, with more detailed direction provided on unusual assignments. The employee fulfills routine responsibilities independently, using initiative to make minor procedural or other deviations as circumstances warrant. Difficult or atypical problems are referred to the supervisor, and completed work is reviewed for adequacy and timeliness.
Factor 3 Guidelines FL 3-2 125 pts.
Work is performed in accordance with established policies, procedures and program directives. Employee selects the appropriate process or procedure for specific situations, and may adapt procedural guidance where assignments depart from precedents. Where more substantial deviation from guidance appears necessary, the employee will recommend a course of action to the supervisor or to a senior specialist.
Factor 4 Complexity FL 4-3 150 pts.
Decisions regarding what needs to be done involve various considerations and different sources of program information. Assignments also involve processes which, while related, require different steps to meet specific situations. Incumbent must analyze information and/or evaluate work products in order to assure that objectives/priorities have been met.
Factor 5 Scope and Effect FL 5-2 75 pts.
Work contributes to the overall efficiency and effectiveness of work products, services, and functions, and indirectly to program operations of those public and/or private sector organizations addressed by the organization mission. Data and information developed or assembled by the employee affect accuracy of unit reports and other materials.
Factor 6 Personal Contacts FL 6-2
Contacts are with staff throughout the employing organization, and with personnel from other and government, program related, and external organizations.
Factor 7 Purpose of Contacts FL 7-a 45 pts.
Contacts are primarily to exchange factual information, to coordinate work with closely related external organizations, and to inform visitors or callers on established aspects of unit functions.
Factor 8 Physical Demands FL 8-1 5 pts.
No special demands are present.
Factor 9 Work Environment FL 9-1 5 pts.
Work is primarily in an office setting.
Total: 880 pts.
Grade: GS-5
IV. Unique Position Requirements